After spending time with Brian Brink, I felt obligated to purchase shoes at FITniche in Wesley Chapel. He seemed overconfident. It was full price for running shoes he knew I didn't care for that left me feeling buyers remorse. The following day I returned the Nike for another color. He seemed put out to exchange the shoe and minimized my request for purple. Later he called to tell me only white was available in my size. No purple could be orderd. Finally, as I returned for a refund the staff handed me a white Nike. I am unhappy with Brian's attitude as he knew I could shop online and get a shoe I was happy with. I am very disappointed he would not make a reasonable effort for better service.