I Don't usually write reviews but I have to in this case. More of a response to the review in which a person was told to fix it himself.
I have been dealing with Flickingers for years now.
While I would say that Rodney's experience is unfortunate (if true) I have to say I find it a little hard to believe.
First, as others have said this shop will bend over backwards to get you in. Especially referalls. I have referred several friends to them, and they get in as soon as possible. The bottom line is that business is built on repeat customers, Greg is a smart enough guy and he knows this too. Everytime I have been in that shop customer service has been priority. I would guess that rodney had his car towed in and never called to let them know it was there or what it was there for. Did you know that a mechanic can't work on your car without your permission.
I have to say that I can see the guys there telling you that you needed a repair. That is why you had it towed in right? then you probably left it sit in the lot for a week and then called, and then you tell them that you are going to take the car elsewhere because you disagree with the mechanic. What are they supposed to do clear the booked appointments for you. You clearly didn't want to do business in a courteous manner.
You then consulted another mechanic who sight unseen was able to diagnose your problem and tell you what repairs you needed. At that point anyone with common sense would have just taken the car where they felt comfortable.
This story has more holes in it than anything. By the way are you aware that there is only one other mechanic in York county that has the level of Volvo knowledge and expertise as this garage? trust me you don't want to pay his fees. How your mechanic if he existed could have known the damage is staggering. I would like to meet him.
You asked someone to make a repair that was unsafe, and risk his repution and inspection license and thereby his entire business and were then surprised when they refused to do so? Really?
I have purchased four vehicles from Greg, my family has purchased several more, my friends have purchased them too. all of my families work is done at this garage, and I have never had any problems with anything.
Oh, I thought I would save this for the end too, this will blow your mind.... I am an african american. so there goes that argument. I guess I get all my good service because of that?
Sounds funny right, I get good service because I am african american seems ridiculous, but when someone says they were treated poorly and mentions his race the assumption is clear.