I did not feel at all like my dog's life was valued, When I first walked in the door in walked the pizza delivery guy behind us. My dog had injested something that they said would kill him. My boyfriend and I were distraught, he is our baby. they took the pizza guy before checking us in. I had called 3 times before comming in, they complained about that. I did not feel comfortable leaving my baby there. the next day they complained about how much he barked the night before, he has high anxiety and has been abused. he is a rescue. I told them when he gets too anxious, my normal vet has me give him some benadryl, he breaks out in hives and freaks out. they also said he was a very aggressive dog because he growled when they attempted to force feed him charcoal. when i brought him back in that night after being at our hometown vet the nurse tried to shove him onto the scale, he had a cone on his head, he was tired, he was very stressed out. he growled at her when she tried to force him onto the scale, she told me he was unruly and aggressive, SHE FAXED THIS TO MY VET! my vet dissagreed and told me he was under alot of stress. they charged me 100 dollars for a sedative they gave him at 10pm on his chart. I came at 11 pm after work to give him a walk, he was not sleeping, I was there for a 1/2 hour, he wasnt even drowsy. one nurse told me to take him home there was nothing else to do with him, the doctor told me they still had a ton of stuff to do. the doctor critisized me for not taking care of my dogs mange, it was in his file that it was acne, he is on antibiotics and has a shampoo. there was one young woman who was very sweet. the others were condescending and rude. they charged me a large amount of money, i would have paid a million if I had to, I had to apply for care credit because I am 18 and work 40 hours on minimum wage, I was denied because I have no established credit. they refused to give me any advice until I could find a way to give them more money for their time. I was not welcome to call and check on him, I was treated as a hassle. I will NEVER go back here!