Brought 15 items of husbands, shirts and pants to be dry cleaned. rcvd back a shirt that was not ours. 2 pants were snagged and ruined, looked like run over by carts - and ripped the arm of another shirt. WILL NEVER GO BACK... tried to resolve, told I was lying, told my clothes were old and the age caused it, when I ask for the manager as the person was rude, she told me she was the manager!! When asked for owner name and phone, she refused. I will be writing the corporate franchise to ask their franchise lic. to be pulled. This is not the first time but will be the last.