I purchased a pre-owned 2000 Honda Accord on October 21, 2010. About six weeks later on December 9, the car left me and my two year old stranded on the side of the road 4 1/2 hours from home. I am a student who attends school out of state and I purchased the car because Hondas are know for their reliabilty. Not the case with this car. After my parents went up to the dealership the only the only thing they were told was I bought the car "as-is".
After doing some research I learned that this particular year and model had a recall on the transmission. After speaking to the GM, Mr. Higgins, he told me if I could get the car back to Georgia they would fix it(not for free) or give me a portion of my money back and try to get me in something else. I am a full-time student and neither I nor my parents have the money to get this car towed 400 plus miles. I feel that I was misled when I bought this car. No reasonable person would believe that this car has been serviced and put through a 145 point inspection(as they claim) and have such major mechanical issues such a short time later. I was even informed by Honda Customer Service that it seems "they were aware of the problem and misled me"(the Honda Customer Service Representatives words).
As a young woman and a parent I can't express the feelings of fear and helplessness of being stuck on the side of the highway hours before dark, in 30 degree weather miles from any family or friends who could help.
What does it say about a business who would knowingly sell someone are car with transmission issues?
I went to Carey Paul based because several people I know have bought cars from here and have been pleased.
I don't feel that I should be held financially accountable for towing or repairs because this was obviously a problem that should have been taking care of before the car was put on the lot. I would like for Carey Paul to prove that they have earned the reputation of being an excellent care dealership by fixing this issue in a timely matter for me but at this point I don't feel that this will happen.