New York, NY
My elderly parents have their winter home in Frostproof, FL. My Dad's sister became gravely ill in Wisconsin and I needed to get them both home as quickly as possible. I found A1 Elite Transportation on the Internet. I visited with Joanna and she was absolutely incredible. Very caring and empathic about my situation, she assured me that they could get my parents to the airport with no problems. (My parents have only been in an airplane once or twice in their eight plus years.) She even gave me tips on how to arrange for wheelchair assistance at the airport. I appreciated her patience as I made the arrangements and getting her contact information. I was doing all of this laying in my bed in Iowa recovering from a severely fractured ankle. I was nervous and stressed. Joanna calmed all my fears and answered all of my questions. She contacted me the night before the flight to confirm all the details. Then, the driver called me the next morning after he picked my parents up at their home. I can't even begin to describe how much it meant to me to have that level of communication, concern, caring, and professionalism. In a world where it is difficult to find people who respect the nobility of service, it is a joy to find a company like A1 Elite Transportation. I won't even be looking anywhere else when I'm in the Orlando area and need assistance again.