I would have to agree with the above review, I have had my oil changed at Monro, and it seemed to be satisfactory.
I did get my muffler replaced today at Monro and Mike who assisted me was helpful. The end result was good; he gave me alternatives for the repair and did so in a timely manner. Consistency makes a customer secure when deciding on a place to do business. I hope there are more reviews placed so that customers could feel they are treated fair.