Los Angeles, CA
Well, I see a number of reviews on this organization and my personal experience has been five stars. I discovered the 25-35 business day delivery time-frame (on the purchase order after the sale). I had been told by a sales person that it would take up to 17 business days. Usually a company will over-estimate the delivery time so that it gets to the customer earlier than the estimated delivery date. So, after 10 days, I called to see if anyone could give me any additional information on the status of the order. I spoke with Martin on the call-back and Martin did an outstanding job. I will receive my merchandise, a lot sooner than was quoted from the original sales person (17 business days). I haven't received it yet, but the freight company called today and said it would be delivered on Monday 1/17 and today is Wednesday 1/12. The order was placed on 12/27. To me, it is a real pleasure to work with an organization that has excellent prices and great customer service skills after the sale has been consummated.