My experience in dealing with Elaine and her training classes was absolutely fantastic. I learned 4 methods of application in 2 days for an unbelievable price. She is professional, smart and very nice. Her knowledge in this field is impressive and to be honest I dont know why you would pay for your tickets to go to California without first confirming or at least leaving a deposit with an invoice. I vouch 150% for Elaine's hair extenensions. I have taken other courses from well know companies and paid over $2000.00 for each course which taught me only one method. I learned more in Elaine's class and paid much less. I think that when she returns you should speak to her. I'm sure knowing Elaine that she will come to some sort of agreement in resolving the problem, that is if you in fact did leave a depoit. I have only positive comments and cudos when it comes to Elaine and her classes. J.