I have a 2 and a half year old Samsung LCD that had a bad power supply. (Common problem according to the Web) Emergency came out the next day, took the tv with them, and had it back to me two days later. I was nervous about sending my TV away with them since I never dealt with them in the past but I have seen their adds on TV since I was a kid so I figured they must do good work to still be around. The TV fired up right away and the cost was reasonable in my opinion. ($182) HSC, the company that Samsung referred me to, wanted $150 just to come look at the TV. I definitely recommend them for TV repairs.