Out of all propane companies within the Houston area, I can not say enought good things about TSPS. When other companies were closed and refused to run their delivery trucks last week when it was below freezing, they made an extra effort to make the delivery, insuring the heat would still be on. For those who have issues with TSPS, I would imagine that they like paying the higher price for propane, lack of customer service, and to complain in general. Where they run their business out of would not be possible if safety precautions and regulations were not followed. It would be helpful for those with concerns to google the ruling and regulation on propane businesses. I have asked many questions concerning the business and liabilities while in the process of alotting TSPS my business and they (Josh, Joel, Gary) have explained in depth the precautions exercised to preserve the safety of on site and neighboring residents. I will NEVER use another propane company so long as I live within TSPS's service area, PERIOD!!!