Las Vegas, NV
Trustworthy and thorough is what comes to mind when I think of my extended family at West Charleston! Biscuit the cat was very sick and Dr. O'neal immediately got to the bottom of it and walked me through every step of the way. I had never had an animal go into surgery so when I dropped Biscuit off I was a mess and Bernie and the West Charleston team comforted me and kept me posted. Biscuit ended up not having to have the surgery because he passed the stones but again Dr. O'neal was very thorough by doing an ultra sound first and seeing no surgery was necessary! Biscuit the cat means the world to me and I am so grateful to Dr. O'neal and the entire West Charleston Team for making Biscuit just as important to them!
Ive come here a couple of times for care of 4 legged creatures. I find the staff to be very welcoming and genuine in comparison to other animal hospitals Ive been to. I was extremely delighted to meet Dr. Stone when I had to take my gross cat, Smegul, in for a looking at. She was kind and gentle with him and very informative while answering my questions. She talked to me like a human being on the same level with her and never once seemed to doubt my comprehension... That's one of my biggest peeves; doctors on their PhD pedestals.
We've been there a second time with our dog Cow for a lip infection. I've searched high and low for a vet I like, and I feel like this office is the place!
Finest, most complete pet care Dr. Kempf, thanks for making my life easy when it comes to bringing Luke in to the see you! Although, I think he may have a crush! I am convinced it's a crush! But how could any four-legged creature resist? In all seriousness, thanks for providing Luke and me the finest. most complete pet care available . . . with a lot of love. I have seen a lot of vets in the past and your genuine love and care is truly rare.
I recently discovered this hospital it looks small from the outside but it is very nice from the inside. The same girl is usually there in the reception she is very nice and knows alot about animals. The doctor seems very nice and i could tell he is very experienced...Strongly recommend this Vet to anyone who wants a good Vet.