I bought my wife a 2011 Audi Q5 on 2/14/11 and CHARLES PARKER provided excellent service! Charles was knowledgeable, patient, and had a great sense of humor. Charles attended to our needs and even gave my wife a Valentine's Day gift! We're definitely going back to Charles for our next Audi. If you're in the market for an Audi and looking for great service, go see CHARLES PARKER!