Worst Dealership ever, I mean seriously I saw a vehicle I wanted call ahead to say hey this is what I can afford and if your able to meet that and they said well they can't do anything over the phone, but if you come in then we can see what we can do. I came in same day I called and spent over two hours negotiating the price and went about the amount I was going spend by $1500, so thinking to myself maybe I should really think about this before upping my offer since they want about another $1000 for the vehicle. I decided to leave and went home, the sales men decides to call me about an hour later saying sorry we couldn't sell you the vehicle were going to take a loss so I said "I went above the budget offer I told you over the phone before coming in and then I was like I can go another $200. Which was putting me at $17,700 and he said it needs be about 18K+, granted it's Valentines day weekend so I had dinner plans. I started receiving calls Monday, Tuesday to increase my offer and that they would sell it to me at $18,500 and I decided I'm really going to think before increasing my offer, then Thursday phone call comes in saying someone about to buy it can you pay $18,800 for it and I was like I'll keep looking. Next day I received another phone on Friday asking if I was still interested in the vehicle and I said "wasn't it sold yesterday" and they said "Yes it was" and I was wondering why are they calling, and they said coming on Saturday to see if we can get the same vehicle for you we have 17 at the auction for the current vehicle. I agreed and came in on Saturday to see what they had to offer and understanding they knew the exact vehicle I wanted and model and my price range. When I arrived at the appointment to see which vehicles they would be able to get for me from the auctions they said have a seat while we pull the list and look at the vehicles. I sat down they asked what I was looking for pretty much the same thing as the model they just sold minus the extra stuff on it I didn't need and guess what they said can you be in the 20k+ range and I was like, "Why did you call me back to come in and choose the vehicle if you knew my price range and what type I was looking for and you didn't have it". Again Worst dealership ever be wary before shopping there, seriously Metro Ford of KC, please don't waste people's time. I also said before coming in that I didn't want to waste anyone??s time if my budget was too low. List of vehicle $19,500. Run while you can!!!