After having a bad experience a couple of years ago with getting my hair cut at supercuts, I was a little nervous going. But there was nothing to worry about because the people here at Regis are very friendly, funny, and patient. I got there (even though it was a little early) and they took me within 5 minutes or less. The salonist I had, Sandra, was so nice! I told her about my experience before and she was understanding. She gave me a great hair cut and I love it! I'm definitely asking for her next time I go there. The only disadvantage is that I wished she had told me some of the products and types of brushes she was using, so I'd know what to look for and what to use when I was doing my own hair at home.