The service was PATHETIC. They forgot one of the orders at our table and brought it halfway through the meal. Our drinks were not refilled for over half an hour while the table next to us received TWO rounds of drinks from the bar. My husband and I had to suck on ice while we ate our crawfish because we had no drinks. I ordered a frozen margarita and it came way later (AFTER the second round of drinks at the next table) and it was melted when I got it. We asked for a to-go box (for the food that arrived late) and never got it so that meal was left uneaten along with the margarita that was not touched. I had to go OUTSIDE to the hostess to ask her to find our waiter in order to request the check. Again, it took forever to get the check. I emailed the company on the "Contact Us" page. I got a rude, nasty response from the President of Crabby Daddy's explaining I was interrupting time with his 5 year old son, there is a crawfish crisis and people in Switzerland are theives. ?!?!?! This apparently is why I received such poor customer service and next time I need to tell the owner, not him. The food, atmosphere and music were awesome however this place will not ever see another dime of my business and I am telling EVERYONE about my experience.