New York, NY
??I've got to say- I talked to a fair number of folks about performing this service for us, and I had even tentatively scheduled someone else first, but then I talked with your office. The woman I spoke with were very friendly professional and and it was such a positive experience, that I canceled the other appointment I had already tentatively scheduled and decided to go with your company. Your phone folks went out of their way to help get us an appointment as soon as possible, as we had a deadline to meet. I worked in customer service as a rep and manager for over 10 years, and was really impressed with the folks who represented your company to me, including the guy who came out to actually do the work. Not only does my Rolex looks fantastic, but the technician seemed genuinely concerned about his work and our deadline and was just downright pleasant. I am SO impressed with your company! Your management is smart- it looks like you hired the right personand know that good customer service means repeat customers and referrals. I would recommend you guys to anyone needing services that you offer! Again- Thank you to your company for going the extra mile and making the experience very pleasant and helping us.
Thanks again Ron Gordon.