We have been going to this tanning salon through 3 changes in ownership, every year to get tan prior to vacation.
We started tanning in the spring of 2011 with 20 session left. My hisband went in one day and they told him that 18 sessions expired.
When we asked why we were not warned and if we could renew and get thos back, the answer was not our policy.
If we were warned, we would have used them up.