San Francisco, CA
Robertson is a very knowledgable vet. Big heart and full of oand understanding. Staff was great too. One of the receptions there was so rude it shocked me. I just said our dog is here, I am pretty sure he is dying, my wife is crying in the car with him. My manner with everyone is almost Ghandi like lol. Her response was "well I told her to go somewhere else and your appointment is 10:30, the time we were there, and she just told me you might ending waiting another 4 hours" and walked away.and all I told her was we were here. Yes our dog of 12 years died, Robertson did everything he could, yet the receptionist made our grief something ugly, I still recomend his office but avoid her. People came out to our car offering sympathy that we had to deal with her. As God is my witness this is the truth.