This was the first time I've bought a car from a dealer, and my experience was great! There's a nice relaxed atmosphere in the dealership. I bought an '09 Focus and got a great deal. Don sold me the car and was very friendly and was a pleasure to deal with, as was the finance guy Erick. They got me a great interest rate on the car, much better than I ever thought I would be able to get! They were worth the hour drive from my house!