San Francisco, CA
Honestly, my orginal goal was to see McKenna or Shelly BMW because I've talked over the phone with them and checked out their sites because I found the right car white/beige colors, miles, and price. Nothing bad about Crevier's site but I just couldn't find the colors. Also, I wasn't even looking at a 335i because it was over my price range. A co-worker had the best experience at Crevier after she went to Irvine and left very happy from your dealership that I decided to check you guys out during lunch. From an outstanding expericence from greeting, car information, ultimate driving demo, and intelligence of finance how I can manage an upgrade to a 335i from McKenna's 328i for about the same price got me to decide that very night without having to see what McKenna or Shelly has to offer. You made it all too easy and I'm very impressed with the entire experience. Even friends and co-workers are impressed and I hope they seek you out when they decide to trade in. Believe me, I got a lot of eyes and brows thinking about it.
It's only been a couple days but I've searched around for tinting service and decided to go with Crevier's BMW services. Even though the price was a bit higher with you guys, just from what I've spoken to you about Crevier's service, I knew I would be getting 100% satisfactory work. So I took my car in yesterday and again the immediate greeting was 100% awesome for checking in. I stood there for barely a 1 minute and Jason Beers came out and immediately got all my questions answered about tinting and services. Normally I'd be waiting about 5 minutes at Toyota or Acura dealer (old cars) before I got to see a service tech. Also without having to check a computer systems or anything, Jason had I'm guessing a diagnostic paperwork of my car in his had and notified me I had a recall of a fuel injector that you guys will check and repair if needed all covered as a certified vehicle. Something I didn't expect since i just got the car two days ago but this was the excellence I was anticipation and got. He listed a carwash, checking filters, fluids, air pressure, and loaned me a 328i so I didn't need to wait the entire day there. I was in and out so fast I was just impressed with their professionalism as I was with you.
This was an outstanding service that I've never experienced anywhere else. I'm sharing my experience with everyone I know and I hope they seek you out. It's funny, even people I know that have BMW's are impressed. I'm definitely going to revisit Crevier on every new car for life now!!!
Thanks again for all your help! :)
Have a great day!
I know I am!!