Chino Hills, CA
Horrible florist. I ordered a bouquet online for my mother's birthday. When My mom received her bouquet they a) spelled her name wrong and b) gave her a completely different bouquet with less flowers than the one advertised online.
I called the florist to have them deliver the correct bouquet but they were irresponsible and insensitive. They claimed that the bouquet I ordered was the same as what was delivered. The bouquet advertised had about 35 flowers in it. The bouquet my mom received had 6 flowers in. They refused to send her a new bouquet and refused to return my money. I ended up filling a dispute with my credit card company but my mom never got the flowers that were intended for her birthday.