New York, NY
Dear Mr Stevenson,
I am writing to let you know about your employee, Dolores. She truly is a caring,, thoughtful and knowledgeable person and I was very lucky to get her on the phone when I needed help! I recently had a loss due to severe water damage: it was quite traumatic
to me because several times I felt I didn't even know where to begin. I called Delores several times including today, and she had the information I needed as well as very kind words to help me get through the many problems this water devastation has caused.
Dolores is the kind of intelligent human, caring, helpful person every
company must have. I am fortunate that she was there for me and State Farm can fell luck to have her.