Holly Springs, NC
This place is again awful and well the wait is just crazy! The manager is really obese and rude to all guest she seemed to have a hangover when i went in and well i was very upset that my hair color in which i paid 135.00 for came out fried dyed laid to the side and not at all what i wanted! really when someone says no red or gold it means no red or gold my hair was orange not blonde! she blamed it on the color being a new line Redken i think she said it was and well she acted as if it was a easy fit but she told me i would have to come back 4 weeks later to get it fixed and i would need at least 5 conditioning treatments in which i would be charged for! As well as buy their line of products to use at home! My hair is orange and I feel i have no choice but to go somewhere else get it all cut off and start over! I went to mitchel's hair academy and the girl there said to use an ash color on it and then cut it shorter so I decided to go to a JCpenny salon in cary's town center and that's what i had to do after i spent 160.00 for all of the correction and a new shorter style I hope that my hair will grow out! thanks alot Sonya! this place sucks I am through with Fantastic Sams now! i tried 3 of them in my area they all have problems with keeping good stylist and it seems they don't know about good customer service!
This place is now full of rude awful and poor technical school kids! they suck! I decided to try this place because i was told that the guy that use to work at the one by Walmart was there at this location and he was but for some reason the owners decided to let him go for some unknown reason and a few other stylist so i was told by the stylist that did my hair who smelled of smoke and ashes! she said he had just left a few months ago and that everyone there missed him! I miss him too! If you see this review will you please email me so i know where he is now! I will never go back to this place ever!!!!!!!!!! the girl was nice but she smelled of smoke and i have asthma and can't breathe well and well she cut my hair the wrong way! i dunno if she misunderstood or if she just didn't pay attention it seemed she gossip more than she wanted to listen to me!
This place sucks i went there because Jennifer use to do my hair and then she left a guy there by the name of Jason did it a few times after he was great but then he left! It appears this place can't keep stylist with talent for long!!! I dunno why? This place has more turnover than anyplace i have ever gone the last time i went it the foreign girl ruined my hair and I will never go back she was rude and so was the manager! warning stay away!