Today was my second time at this salon. My first experience a couple months ago was great but I wanted to wait for a repeat visit before giving my opinion. The staff was professional and the stylist was wonderful. She spent time talking to me about what I wanted and gave suggestions when I asked. At my first visit I walked in with a botched haircut from my previous salon. I asked what we could do with it and and she explained what she was going to cut and what I needed to grow out. I left looking great but the real test was styling it myself after washing the next day. My hair fell right into place, and looked better than it had in years. So I went back today and saw the same stylist (Maria Spilotro) and I had another great experience. I have no idea what the last reviewer was talking about but it sounds nothing like the place I went to. That reviewer did mention prescription meds in her review and it sounds like she might need hers adjusted.