I recently adopted a Golden Retreiver mix from the Humane Society. In my adoption packet was some ifo about Lil Bit O Grooming and thought I would give it a try. 1. They made an exception for me and allowed me to get my free grooming for an adopted on a Saturday. 2. They made my dog feel very comfortable who thought he was getting abandoned again. 3. We got to talking about my border collie and I learned about a new product that will save me HUGE money on a vet bill and avoid putting her under anesthesia. 4. They were very quick. My dog was ready in almost 2 hours. which gave me back my Saturday. 5. My dog felt sooo amazingly soft and silky silky smooth. I didn't stop hugging him all day from how soft he was. I made an appointment for my border collie in 2 weeks. VERY IMPRESSED.