I am always beyond satisfied when I go. The people are so friendly and welcoming. They have refreshments while you wait, and the stylist and associates are always keeping an eye out for you. My stylist, Monica, is great every time. She is not afraid to try new things, to keep making me look fun and young. I highly recommend her for any type of look and color. She listens to what you want, but loves when I give her the freedom to change my hair! Never been disappointed once!