I am absolutely shocked to read something negative about Central Veterinary Associates. Besides the fantastic staff (which I will get to), I love the hours of their office. I have a busy work schedule and I love the fact that this practice is open twenty-four hours a day, seven days a week. I take my two cats, Jackson and Precious, to their Valley Stream location. My first tip to any new patients would be to park in the lot behind the office. It is a free, safe parking lot. If you park on Merrick Road, you will need to pay for a meter. The reception staff is attentive and caring. The office is always immaculate. The longest I have waited with my cat is about ten minutes. I make my appointments with Dr. Aaron Vine. He has an outstanding bedside manner. He is attentive and knowledgeable. My cat, Jackson, is very anxious and can be upset (aggressive) at the office. Dr. Vine and his technician, Dawn, always make Jackson comfortable and relaxed. They are professional and courteous. Dr. Vine always performs a thorough examination. Throughout the exam, he explains everything to me. I love being informed and kept in the loop during the visit. When blood work or tests need to be done, the results are in within twenty-four hours and a doctor calls you about the results. I would highly recommend this practice to anyone with a pet!