The staff at this Wal-Mart is untrained and overworked. The supervisors who provide insight as to how certain task should be handled also lack the proper knowledge to complete transactions accurately.
I recently made a payment in the store for my Wal-Mart account and found from card services, after my bill had been submitted to the credit service bureau as delinquent, that the payment had not been processed correctly. The payment was a Money order that was made in store on 08/10/2011... It is now 09/20/2011 and I still have not gotten the matter resolved.
My advice to anyone who uses the store, it to make sure to check your receipts closely and follow-up the next day if making any payments. Make sure to hold on to all receipts.
Wal-Greens is a wonderful pharmacy, they always take time to answer any questions, make sure that there are not any medications that are going to interact adversely with another medication I may be taking.
Whenever I am out of a certain prescription they contact the doctor ASAP and notify me of any farther action I need to take.
I only rated them as a 4 because occasionally they have run out of certain medication and was unable to fill the whole prescription at the time of pick-up.
have been a shopper at Hy-Vee for several years, and no matter what time of day I go in or how busy the store is, they always take time to answer any questions I have, make sure that items ring up correctly and that I'm able to find everything that I need.
I never realized how important the above items were until I started shopping at other retailers.
I recently had my vehicle "repaired" here after being in an auto accident. I was recommended to this auto body shop by Nissan of Omaha. The store manager (at Midtown Auto Body) misrepresented the shops abilities, with respect to the items that they could repair in-house. He also made false guarantees of the quality of items being used and the state/condition the vehicle would be in after repairs.
After approximately $1,300 ... I will still be taking my vehicle to a licensed and certified dealer to have items caused by the auto accident repaired.