Mount Pleasant, SC
This jeweler goes in and out of business ownership yet prides themselves on being a 176 year old company. Hiding behind the small print of ownership changes, bankruptcy, liquidation and legal mumbo jumbo to relinquish themselves to being bound to previous customers of the company by intentionally blocking diamond inspections to void their warranty doesn't make for a warm and fuzzy for new customers. Don't let their claim to legacy and longevity lure you into false security of doing business with them. If you are considering a purchase with them talk to someone who knows how 2nd and 3rd generation customers have been left with nothing. Understand that if they don't hold up purchases from the past they certainly won't take care of you in the future. RUN, don't walk, to another jeweler. I now have a $ 1,500 platinum setting and a we're sorry from Bailey, Banks and Biddle but we can sell you a new stone. Yes, after being victimized by a negligent jeweler they actually tried to sell me another $ 20K stone. Right. Are these people crazy or do they simply think I am? These people will not take care of you. The customer service is NO customer service. BUY SOMEWHERE ELSE..........ANYWHERE ELSE!!!!!!!!!!!!!!!!!!!