New Haven, IN
CROOK! BEWARE! DECEPTIVE OFFICE MANAGER AND A CROOK OF A DENTIST!
The office manager told my husband Dr S was a preferred provider when if fact they were NOT. When I asked the Dr. about this, he replied "How is she supposed to know who we are preferred providers for, there are so many levels of Delta Dental plans?" Are you kidding me? That;s the office manager's job! I'm stuck with a piece of garbage that cost me $1,100 instead of $450. The prongs that were supposed to be made of "tooth" color came back PINK, because the lab didn't have tooth color. His fix, cut them off!!!! Garbage that doesn't fit properly or stay in. The next dentist I saw to get the rest of my work done doesn't understand how they would even let me walk out of the office with such an ill-fitting piece of garbage.
A decent man, Doctor would have split the cost because of his office manager's mistake, not this man, he kicked my family out of his practice after voicing our opinion online.
I will add, the other lady who works the front desk is a delight! The front desk manager's personality is as fake as the smile on her face.
Would not recommend! This dentist allowed her assistant to match my tooth color, never checking for herself. No where near my tooth color! When I asked the doctor about this, her reply was "Your teeth are grey, yellow, brown and very hard to match!" The fillings I have are A1 and A2! She said this 5 times before I got out of the chair and then agreed to replace my crowns for $88 each! For her mistake I would have to pay hundreds of dollars!!! Very fake person, and Very strange experience in this office.
I did like a couple of the ladies who work for her, but the experience with such an unprofessional dentist over-rides all else.