I had gone there several times for repairs and other work with great satisfaction. So when it came time to get a ring designed and made for my wife I naturally went to them. The initial ring was made how we wanted it and we were very happy. Then one of the stones chipped and repeatedly came lose. We had the stone replaced a coule of times and asked for a recommendation for a different type of stone with the same color that may not chip as easily. The ring was never right and my wife could not wear it.
We decided to have it redesigned to help with the chipping and had them do it. Once again the design was how we wanted it, but the finished product was not quite what we expected. The stones seemed smaller than what we were shown and after a few months the channel set stones that were not supposed to chip came loose and chipped again. We will not be going back to have it fixed.