I love the kindness and compassion with which Doctor Joe treats his patients. His wife, however, whom is the Office Manager, is totally rude. You can be seen only if you can make an appointment for the same day, but first SHE has to deem you sick enough/convenient enough, good luck with that! If you are deemed privileged enough to be seen, you'd better kiss up to her and not complain about how awful she to anyone in the office or they WILL drop you as a patient. I could not believe how bad she really was until I Googled "Diane Liethold bad" out of anger/sadness! I have been a patient for years but things have been snowballing downhill, and from the message boards I've found, I am not imagining this. She is not being held accountable at all. The Medical Ethics Board will be surely be in touch with that office about her soon.