Cuyahoga Falls, OH
Let's just say I will NEVER go back to Crest Bakery. They forgot to deliver my wedding cake on my wedding day, it was absolutely horrible! I ordered and paid for my cake in full in September, and made clear they knew it was on 11-11-11, when we called the bakery to ask where and why our cake was not at the reception they were already closed at 4:00pm. Someone had to scramble and find a back up cake, I was livid, called the next day, went in the bakery to find out why, the lady made excuses throwing in someone in her family had died, and she wasn't using her head, i'm sorry absolute worst excuse to give, you don't mix your personal life with your work life, she refused to give me the owner's phone number, until I demanded it, the owners were nice, and felt horrible. But I will never go back or ever refer anyone to them!