Spanish Fort, AL
Actually, both the positive and negative reviews are accurate! Her work is outstanding and very, very reasonably priced. So how can a person go wrong, you may ask? Well, as the other customer stated, I have discovered that unless you are an "emergency" or favorite client you will wait, and wait, and wait for your finished alteration. Or perhaps she merely cannot say no to someone; I don't know. But wait you will. So from that aspect it is horrendous customer service. I am not exaggerating--weeks past the date promised. And she does say, "tomorrow" repeatedly until you finally figure out that tomorrow means nothing. Once you finally DO get the finished work, it is well done, and reasonably priced. So you decide. After the most recent time I decided it would be the last time, because she misplaced the garment and had to search and search before she located it. Don't use her if you really, really have a true deadline. You will go crazy with tension.