New York, NY
Could not have asked for better service! Sunday night my roommate came home with her friend and a dog. A dog! Let's not mention that I am not a big fan of dogs from the get go :), but 20 minutes later I walk into my living room to see the dog peeing on my white carpet! I shrieked!!! I could not believe my eyes. I hopped on my computer and searched frantically for a carpet cleaning company. I found Big Apple Carpet Cleaning and the woman I spoke to on the phone was so friendly and calming. Within 30 minutes one of their technicians, Tommy, was at our apartment and cleaned the entire urine stain out within the hour. I could not believe the efficiency and professionalism this guy showed. Thanks so much Big Apple Carpet. I hope you don't ever experience my ordeal but if you do, these guys are the REAL DEAL!