New York, NY
When I smelled a strong musty odor in my home I thought it was coming from the carpet somewhere but I wasn't sure. It seemed to be everywhere. I gave Big Apple Carpet a call and someone came to my home the same day. I had them clean my carpet once before and it was not long ago so I was a little concerned. The technician told me that the issue was in the AC vents. Mold began to grow because the vents were staying wet for a long time from condensation. Fortunately Big Apple Carpet had a mold remediation service and they got rid of it. I found out that it could have made my whole family very sick.