First impression of Dr. Taylor was great! Unfortunately, she is supported by the worst office staff I have ever had the unpleasure of experiencing. They will screw up your apt., make you wait, tell you you're wrong, not return phone calls, and not get back to you with important lab/test results. They are seriously flawed in their competence and organization leading me to never ever ever recommend this office to anybody looking for an OBGYN. No doctor is worth putting up with an ignorant front desk staff which is sad because as I said, Dr. Taylor seems like a very good doctor.