I was refered to County Animal Hospital because my dog ruptured her cruciate. I was welcomed into the office by their wonderful staff at the front desk. Dr. Vitucci took the time to do a full exam on my do and explained to me everything he was doing and why he was doing it. He took the time to educate me on what this condition is and what would be the best surgery for my her. He took the time and explained all of the different types of procedure to fix my dogs leg, which really seemed like he cared a lot. After educating me on everything, he helped me make a decision on which procedure was the best for my pet. I was reading the other reviews on Dr. Vitucci on-line and a previous person had put that he was pushy but i never got the impression from him, I only ever got the feeling that he wanted to help my pet to be pain free. I felt like overall the staff at County Animal Hospital was very nice and cared for the animals.