Laguna Beach, CA
I purchased my first car in January. I took it in for its first "oh God, please don't let it be expensive" check in.
I have a couple guy friends who are mechanics, and a regular place I took my old car for oil changes. Somehow, having payments on my dream Mini Cooper S, it was different.
These guys were my best friends from the first visit, and I have brought my car to them for every service since. Ron is a charismatic guy, who knows the industry and is passionate about his work and his employees. If you don't believe me, go to the shop, and quiz them. They're GOOOOD, and they'll be nice enough to answer whatever you throw at them. :) Have fun!
How many people do you meet typically when you go to a "car shop"? I met Drew (aligned my car), Ron (owner of the two locations), Derek (changed my oil), and Brad (has always picked up the phone when I call the shop asking for help).
How many times have I been here? Three times, the first time as a non-paying customer. They were great, knowledgeable, didn't stereotype me as "just another young girl" and didn't make me need to get other quotes to make sure I wasn't getting ripped off.
I would recommend these guys to anyone. I wish they didn't just work on BMWs, or I would have more people to recommend them to!