Great Mills, MD
5/30/11-proposal submitted after meeting with Anthony Obedoza, 6/10/11-proposal approved. We did the demo to save money. The job- install new master bathroom flooring, new shower with 2 recessed lights and add 1 new outlet. The price for the job seemed high but went ahead since it was work we could not do. The approval states-Install Date-ASAP. Requested Install Date 6/27.It would take longer because they had to order the materials. Anthony said it should be done by the end of July. Job was completed the last week of Aug. We called and left messages on Aug 30-31, no one returned our call. Sept 2 I sent an email detailing the problem. The shower door did not shut, the doors are glass and we had to push on one side of the glass to get the door shut. The caulking was cracking and peeling away, the worst around the shower seat. Anthony tells me that the door SHOULD be in Oct/26/11. On Oct. 24th we get an email stating the door did not make the truck. On Oct/27/11 Anthony said Virgil would be out tomorrow (Oct. 28) "to wrap everything up hopefully for the last time, we want this job wrapped up as much (if not more) that you do" he said. The door was installed. On New Year??s Day as I showered water started to come out from under our siding onto our deck. Coming out like someone was holding a hose behind the siding! Anthony came out on Jan. 5, 2012. The shower seat was installed incorrectly. Prior to putting the shower seat in caulk was supposed to have been put around the entire shower floor. Then put the seat in and caulk around the seat. The caulking around the floor was not done behind the seat. Caulking failed to work around the bench, water had been running into my walls since Oct. 28! After asking for some financial compensation I was told that we could get 10% of the price back, they just fix the caulking and put in the seat or redo the entire shower. I told them they could not just recaulk, they had to look for water for water damage. They agreed and said the entire shower was going to have to come out. On Jan/26/12 Chris came to the house to demo the bathroom. He had to use saws to cut the shower out. Dust was all over the 2nd floor of our home. Now we have been without a master bathroom for 8 months! On Jan, 29 we meet with Anthony and Shannon Obedoza. They said they are doing everything they can to fix the problem. We picked out new materials; they told us that it would be another 2 wks until the materials arrived. Jan. 31st we were told that Chris would stop by to pick up the shower head, he never showed up. I will admit that this is the day I lost it! I called the store and was very angry. I was told that we were supposed to put the shower head on the front porch and Chris was going to drive by and pick it up. They said he drove by and it was not on the porch so he did not stop. We never said it would be on the porch. On Feb.4th I fell stepping into the only shower we had to use. At this point we decided to contact a lawyer and were advised to send a letter to Anthony and Shannon stating the work must be completed by Feb 24th or we would find someone else to do the work and give them the bill. On Feb/8/12 the tile was installed. The men were nice but failed to ask if they could use our hose (I would of said yes), dragged it through our bushes and used it to mix the grout. Then left chucks of grout all over our sidewalk and grass, a lot of it. Anthony sent a "helper" to the house to do some cleanup work. He was to remove excess grout. He used a sander where the shower bench had sat because caulk would not come off leaving a triangle shape in the corner of our shower that is a completely different color than the rest of the floor. The bathroom had not been cleaned yet. It??s been 9 months without a bathroom. I called Anthony and said that I wanted the bathroom professional cleaned. The cleaners were supposed to be at our house on Feb. 20th, they did not show. No one called, we had to call them. We were told they would be here on the 21st, again they did not show. They finally came to the house on the 24th. Even though the bathroom had been cleaned there were still small details to take care of with caulking and such. It took entirely too long for this job. They never pay attention to the little things. It was extremely frustrating dealing with Southern Md. Kitchen Bath and Floors. Anthony had told me that he and Shannon were co-owners in the business. During a phone conversation with Shannon Obedoza she said she ??was not the owner and not responsible?. I told her that on every website it list Shannon and Anthony Obedoza as owners, to that she said call the state. On Feb. 28, 2012 I spoke with Sheldon at the Department of Labor, Licensing and Regulation. He stated that she owns the license; she is listed as the sole proprietor and is responsible. I would not recommend this business to anyone. There is absolutely nothing that they can do now to make things right except return all of our money.