I have been a member for a long time. I really enjoy tanning in your clean beds! I need to bring something to your attention - you need to know something GOOD! Several weeks ago when you were having problems with your computers and beds not communicating properly. Allie and the rest of your team maintained unexpected calm and professionalism through a frustrating situation! They were great! Night after night, they could have made everyone feel anxious or angry or even lead customers to have a bad opinion of the company. But they simply stated the honest facts, offered solutions and even handed out product samples (which I thought was genius... she turned an unpleasant moment into a marketing opportunity!) Pat Allie and the team on the back...they did a good job!