Shingle Springs, CA
I received upon my father's passing, his 35 years old Rolex. It was his "daily wearer" all those years, and looked it. It gained about 30 seconds a day, so it needed a tune up.
"Official" Rolex repair center in Dallas, TX refused to service the watch, even though it was running, because "discoloration on the dial indicates water damage". The Rolex jeweler in a "major Sacramento area mall" suggested Gilian's, since he'd heard great things about them. My concern was that I wanted only genuine Rolex parts. That's all Gilian's will use.
The watch needed a new crystal, band repair, case tube (the threaded part the crown screws into), and crown. The dial needed replacement, because of the above mentioned discoloration.
Here's where it gets interesting. The watch is a very rare model 1630, and was only made for three years in the mid 70's. No replacement bands available. No replacement dials available.
Gilian said he could repair the 4 bad gold links on the band, and send the dial out for refurbish.
Got the watch back in two weeks as promised, and could not be HAPPIER! Dad's old Rolex looks brand new, and now gains less than a second a day (I believe factory specs are +/- 6 seconds a day, so very pleased!!). From what I've read, this kind of accuracy is actually pretty rare, so I guess I got lucky (there are 186,400 seconds in a day after all).
If you know exactly where to look, and look very closely, you can see where the band was repaired (on the underside so you cannot tell when worn). The dial looks brand new.
It was expensive, but well worth it. I will treasure this watch, and one day pass it to my son.