These other reviews are accurate. They not only took 2 weeks to order very basic locks, but when I wanted them keyed to my key, it cost me 4 times what it normally should have. I was once a locksmith and could have ordered the locks (which should have been stocked), and rekeyed them by the next afternoon. These guys aren't busy for good reason. Take your business elsewhere.
Rude staff I visited this establishment to get a key copied and I was quite astonished by the attitude of the staff. I was ignored by the gentlemen working behind the counter for several minutes until the other employee smoking a cigarette in front of the store finally came in and said abrasively "What you want?" They were able to copy my key, but I will find somewhere else to get these services from in the future.