San Francisco, CA
After buying a new house, I wanted to purchase a new water heater - specifically a tankless unit. Fast Water Heater Company actually talked me out of the tankless unit, despite the fact it would have been more money for them, explaining the significant cost to install and the limited savings it would have. Instead, I bought a 50 gallon tank. While weekends are usually difficult to schedule, I was able to schedule for the next Saturday so that I didn't miss work. The installer was excellent, explaining every step of bringing my water heater up to code and even finding a way to save me $200. Overall, it was a great experience.