San Francisco, CA
I was very pleased with the courtesy and professionalism shown to me. I lost an old filling, and this office actually scheduled me on the same day. They let me know up front what it would cost me after insurance. Although I was surprised at the cost, I am pleased for the forewarning. Dr. Britt replaced the filling without using any anesthetic, because, in my specific case, he correctly judged it was unneeded. That was great! I don't like a numb mouth when that's not necessary. He did the incisor filling, and it was smooth, looked great, and allowed flossing when he was finished. He got it right the first time, unlike previous dentists. He also made no false promises when I asked him about the longevity of this filling. Because of where this filling is located and how it must be filled, any assurances of longevity would have been suspect. He did great work without surprises. That's exactly the service that I am willing to pay for.