San Francisco, CA
Very dissatisfied with the lack of professionalism. The owner did not keep a scheduled appointment today (the appointment was made over six weeks ago) and instead chose to go to the beach with her son. She did not cancel until I was in the office waiting to be serviced. She does not return telephone calls in a timely manner or at all. In addition she does not provide an itemized list of services of which she charges and charges a different price at each appointment. She talks on the telephone for an extended period of time while customers are waiting to be served. The operating hours are not user friendly.