Very pricey! Some front staff members need some better customer relations skills. A simple smile, and at leat try to pretend you like to take pictures of our animals for your database. I give my Kudos to Dr Kyle, but another vet wouldn't even talk to us unless we brought our pet in. We are extremely knowledgable with cats because my wife use to be a Vet Tech in Japan. We have a diabetic cat with some reoccurring urinary problems most likely related to stress. He has been treated by Dr Kyle, who is great, and with anti biotics and a fluids drip(which she allowed us to administer at home) then it would clear up. Well 3 day weekend was upon us and Dr Kyle not there....so we thought that after checking our cats chart they would let us get some more fluids and antibiotics. NEGATIVE...not going to happen. Bring in our cat they said. Stress is an issue! Hello!! No compassion by the doctor and a certain staff member who can spot immediately. Money seems to be their goal. Not interested in you getting meds somewhere else, they won't approve it. Lactacted ringer(fluids drip) 40 plus dollars.!!. If you don't know anything about cats and don't mind spending a pretty penny then take your 'PET' here. Otherwise take your 'family member', not pet, to another vet.