I have had a very good experience with http://Fitnessblowout.com, from my initial inquiries regarding one of their products, to the delivery of same. Long story below, if you wish to read it.
I ordered a ProForm Tour de France bike($1427 - best price I had found to date) from http://Fitnessblowout.com, and have been very pleased with the process. I ordered the bike on Aug. 17, after having online chats and email conversations with a couple of different employees, who were very helpful and courteous.
After ordering, for some reason I decided to research the company (I usually do this BEFORE ordering anything online), and ran across some negative reviews, primarily regarding shipping and delivery. I waited until about 2 weeks after I'd ordered, and contacted Michelle Piovan, who had been assigned to process my order. She told me that she would notify me as soon as the shipper gave her notification, and reminded me that her original email stated that processing and shipping would most likely happen between 14 and 21 business days; I must admit, my concerns were not alleviated!
However, after a couple days I received notice that my bike had begun its journey, and I checked the tracking number given me by Michelle. The bike had indeed been shipped, and yesterday (9/12) I went to UPS to pick it up (it was to be delivered to my home, but when I called UPS I learned that it would be put on their truck this morning, for delivery later today; I just couldn't wait to get it).
The package was in great shape, even though the box had a few of the normal bumps and bruises, and the bike itself was in perfect condition. The only complaint -and it is minor- I have with my whole experience is the time it took to receive the bike, but perhaps I just don't understand shipping operations.
I assembled it, set it up and even took a short ride on it before turning in for the night.