San Diego, CA
This place was HORRIBLE! The service was the worst! I purchase a laser in groupon and up grade for extra $149 for brazillian laser. From start to finish this was a nightmare. short staff receptionist did not spend time with the customers, my first treatment was horrible she was rushing the room was still have the dirty towels from the last client. my second appointment it was a different lady again she was nice. my third appointment I waited for 25 minutes and I try to schedule my upcoming treatment but the line at the desk was so long so I left. I called to make my next appointment the phone just rang and voice mail for a while finally someone answer, I specifically ask the reception to please schedule me with same lady that did my last treatment she said yes. when I call to confirm my appointment of course what a surprise she schedule with a different person, I try to tell her that I want this same nurse who did my treatment the last time she said they all booked, the next appointment available not till november? this place is a disaster I still have three treatment left I don't want to go back. I try to call the manager "Sami"5 times to get some of my money back she never there I left several messages for her she never call me back. she never call back I'm still waiting for her to call me very poor management.I will keep trying everyday maybe I can get in touch with her. I would NEVER go back there again and would NEVER recommend this place to a friend! Words cant describe how dissatisfied I was!